Deposit and Payment Policy
Last updated: 1 June 2024
Booking and Deposit Process
To ensure the efficient scheduling of our services and to reserve your appointment slot, Freedom Services requires a 50% deposit on all bookings.
Deposit Process
- Payment: A deposit equivalent to 50% of the total service cost is required to confirm your booking.
- Payment Methods: We accept bank transfer only for deposit payments.
- Booking Confirmation: Your appointment will be confirmed upon receipt of the deposit.
Cancellation and Refunds
Cancellation Policy
- Full Refund: Cancellations made 74 hours or more before the scheduled appointment are eligible for a full refund of the deposit.
- Late Cancellations/No-Shows: Cancellations made less than 48 hours before the scheduled appointment or no shows are subject to forfeiture of the deposit.
Payment Balance
- Balance Due: The remaining 50% of the total service cost is due upon completion of the service.
- Payment Methods: We accept cash or bank transfer for the remaining balance.
Refund Policy
- Refunds: Refunds for cancellations made within the specified time frame will be processed promptly.
- Exceptions: Refunds may be subject to deductions for any expenses incurred by Freedom Services related to the booking.
Contact Us
If you have any questions or concerns about our Deposit Policy, please contact us at:
- Email: info@freedomservices.uk
